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Pillowway | Privacy Policy

Privacy Policy of Pillowway

Effective Date: 02/05/2025

At Pillowway, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our hotel booking services. We are committed to complying with the applicable privacy laws in the United States, including the California Consumer Privacy Act (CCPA). By using our services, you consent to the information practices described in this policy.

Information We Collect

We may collect personal information from you when you use our services, including but not limited to:

  • Identification details: Name, email address, phone number, and postal address.
  • Payment information: Credit card numbers and other financial data.
  • Travel details: Booking history, preferences, and feedback.
  • Technical information: IP address, browser type, and device identifiers collected through cookies and similar technologies.

How We Use Your Information

Your personal information is used to:

  • Process and manage your bookings and payments.
  • Improve our services and personalize your experience.
  • Provide customer support and respond to inquiries.
  • Send you promotional and marketing communications if consent is given.
  • Comply with legal obligations and protect against potential fraud.

Your Rights and Choices

Under applicable privacy laws, you have the right to:

  • Access: Request information about the personal data we hold about you.
  • Modify: Update or correct your personal information.
  • Delete: Request the deletion of your personal information.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon request to delete your data, we will comply unless we need to retain information to comply with legal obligations.

Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure. Despite our efforts, no security measures are completely secure, and we cannot guarantee absolute security of your data.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience by remembering your preferences and visit-related information. You can adjust your browser settings to block cookies, but this may affect your ability to use certain features of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. The updated version will be posted on our website with the new effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns regarding our Privacy Policy, please contact us at: